FAQ

CUSTOMER INFORMATION/PRIVACY NOTICE
Motti Casa will only collect information on our customers for the sole purpose of orders, tracking and records keeping of orders placed online. This information is limited to Customer name, address, email, telephone number, and IP addresses.
We will only contact you by phone in the event of a problem with a web order placed on motticasa.com.
At the time of checkout you have the option of joining the Motti Casa mailing list. Occasionally we will send you email regarding new product lines and store sale information. You have the option to discontinue these emails at any time by following the link at the bottom of every email.
Motti Casa does not retain sensitive information such as credit card numbers, phone numbers, etc. nor do we share any customer information under any circumstances.
SECURITY
All orders submitted to Motti Casa are encrypted with 256 bit SSL security to ensure your transactions are processed safely.
TAXES
Sales tax is charged on orders shipped within California at the local tax rate.
TERMS AND CONDITIONS
In using this site you agree to the terms and conditions outlined in this document. Please take a moment to review these terms and conditions. In using motticasa.com you accept these terms and conditions. If you do not accept these terms and conditions please do not use motticasa.com.
These terms and conditions may change at any time. Motti Casa reserves the right to update and maintain these terms and conditions without prior written notice. Your usage of our website is bound by the terms and conditions outlined on the site, we therefore encourage you to review these terms and conditions each time you use this site.
All prices listed are accurate to the best of our ability. In the rare case that an item is listed incorrectly, Motti Casa reserves the right to refuse the sale and may offer the item again with the correct information.
As products are bought on a daily basis and site is intertwined with our brick and mortar store, Motti Casa cannot guarantee the availability of any items listed on motticasa.com site. If the item selected for purchase is not available, we will make every effort to contact the customer to notify them of the cancellation.
Pease note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price. If your credit card has already been charged and your order is canceled, Motti Casa shall issue a credit to your credit card account in the amount of the purchase.
DISCLAIMER
This site and all contents of this site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Motti Casa shall not be liable for any damages of any kind related to your use of this site.
INDEMNIFICATION
You agree to defend, indemnify and hold Motti Casa harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.
COPYRIGHT
All content of this site motti.casa.com is the sole property of MOTTI CASA. All images, graphics, and copy are protected by international copyright and intellectual property laws. You may not copy, transfer, reproduce, retransmit, or modify the any portion of this site without the express written permission of Motti Casa.